Helpful local services: Health and social care

Age UK Suffolk:

Age UK Suffolk is a county wide, independent charity working with and for the benefit of older people. We provide a range of services across Suffolk to improve people's quality of life and enable them to live independently at home and help maintain health and wellbeing. Through our services we provide information and advice, befriending, benefits advice, day services, practical help in the home, supported discharge from hospital, support for people living with dementia and much more.

Website: www.ageuksuffolk.org

Email: enquiries@ageuksuffolk.org

Information and advice line: 01473 351234

Benefits Advice Line: 01449 674222

 

Gatehouse:

Since 1986, Gatehouse have been helping those who are in need or disadvantaged.  Their centre provide a place of activity and companionship benefits to many who are elderly, living in isolation or who have the onset of dementia.  They are able to provide information, advice and support to their carers.

Gatehouse has a large furniture store which receives donated or recycled items that can be offered to people who are in genuine need and on behalf of partner organisations, they administer the Foodbank for Bury St Edmunds, helping to meet the basic needs of individuals and families.

Particularly at Christmas time, Gatehouse does its very best to ensure that Christmas is a time of celebration for everyone. For not only do they distribute over 300 hampers but they also extend an invitation to those who wish to have a meal, company and fun on Christmas Day

Website: www.gatehouse.org.uk

Email: info@gatehouse.org.uk

Telephone contact: 01284 754967

 

Papworth Trust:

Leading disability charity Papworth Trust delivers a wide range of services across the East of England and the East Midlands; helping people to stay independent in and out of their homes, find a job that’s right for them and to learn new skills. This includes:

  • Care and support for people in their own and group homes
  • Intermediate care with therapies, in our purpose-built self-contained flats 
  • Nationwide physical and vocational rehabilitation service 
  • Help to get and keep a job through the Work Programme and Work Choice
  • Learning, day services and social enterprises
  • Home improvement agencies - helping people to stay safe at home
  • Specialist short breaks for people affected by disability 
  • 600 homes for people with specialist or general housing needs, and
  • information, advice and guidance.

Website: www.papworthtrust.org.uk/

Telephone contact: 0800 952 5000

Email: info@papworthtrust.org.uk

 

St Nicholas Hospice Care:

St Nicholas Hospice Care is a local charity providing free of charge help, advice and support to people living with long-term and life-threatening illnesses, in West Suffolk and Thetford. Their services are not just for patients, but for their family and friends too.

They include everything from specialist medical care to bereavement support and practical help. This includes:

  • emotional support to patients, children, families and carers;
  • advice on pain relief and other symptoms; 
  • liaison with other services which may be able to help;
  • education to local professionals and carers

Website: www.stnicholashospicecare.org.uk

Email: enquiries@stnh.org.uk

Telephone contact: 01284 766133

 

DisabledGo:

DisabledGo is a free online Accessibility Checker. Everything included has been asked for by users of the website. It covers much more than just automatic doors and ramps, such as information on lighting, colour contrast, signage and background noise. Most importantly, all the details have been checked in person, so you can be sure you’ll get all the facts.

Website: www.disabledgo.com

Email: enquiries@disabledgo.com

Telephone contact: 01438 842710

 

Alzheimer's Society, West Suffolk:

Alzheimer's Society is a countrywide dementia support and research charity for anyone affected by any form of dementia. They provide information and practical and emotional support to help people, their families and carers live well with dementia, 

Website: www.alzheimers.org.uk

Email: suffolk@alzheimers.org.uk

Telephone contact: 01473 237301

West Suffolk Office: 

First Floor Room, West Suffolk Disability Resource Centre
Papworth House
4 Bunting Road
Bury St. Edmunds
Suffolk
IP32 7BX

 

OneLife Suffolk:

OneLife Suffolk is a partnership between Leeds Beckett University, MoreLife, Quit 51 and Healthier Futures, commissioned by Suffolk County Council. It provides effective weight management, physical activity and health improvement programmes to help people successfully lose weight. Furthermore, the programme delivers stop smoking services with the help of experienced advisers and qualified staff. Together, OneLife Suffolk helps people live longer, healthier, happier lives by supporting communities and environments where healthier choices are easier choices.

Website: www.onelifesuffolk.co.uk/

Email: info@onelifesuffolk.co.uk

Telephone contact: 01473 718193

OneLife Suffolk
Inspire Suffolk
Lindbergh Road
Ipswich
IP3 9QX

 

West Suffolk Voluntary Association for the Blind:

The Association has one simple aim – to help individuals maintain their independence in the face of the many challenges posed by sight loss. A team of part time professional staff together with over 150 dedicated volunteers, provide a range of services offering information, emotional support, benefits advice, practical aids to daily living and social inclusion throughout West Suffolk.

Website: www.wsvab.org.uk

Email: info@wsvab.org.uk

Telephone contact: 01284 748800

 

Autism and ADHD:

Autism and ADHD offer support to families and individuals with Autism and ADHD. They provided support in the form of one to one sessions, Access to work or family support sessions. They also provide training for organisations.

Website: www.autismandadhd.org

Email: info@autidmandadhd.org

Telephone contact: 01473 557550

 

Student Health Association:

Established in 1951, The Association serves as a forum in which members can discuss matters relevant to the provision, quality and effective management of student health care. It provides the opportunity to share ideas, discuss issues of common interest, and communicate best clinical practice relative to student health care. Members are drawn from the many different professions which contribute to medical care in the specialised field of higher education. GPs, practice nurses, occupational health specialists, practice managers and administrators are all well represented within The Student Health Association.

Website: www.studenthealthassociation.co.uk/

Email: trish@studenthealthassociation.co.uk

 

Suffolk’s Children and Young People’s Emotional Wellbeing Hub

The Emotional Wellbeing Hub provides information, advice, and guidance if you are concerned about the emotional wellbeing and mental health of a child or young person aged 0-25 years. Or if you are a young person who needs emotional wellbeing support. Young people can also contact the Emotional Wellbeing Hub to get emotional wellbeing help and support.

The Emotional Wellbeing Hub replaces the NSFT (Norfolk & Suffolk NHS Foundation Trust) Access and Assessment Service for 0-25-year olds, providing a simple process for professionals, families and young people to make a referral or get advice about wellbeing and mental health services. 

The Emotional Wellbeing Hub also offers an open access consultation phone line to discuss concerns about the emotional wellbeing of a child or young person.

Website: https://infolink.suffolk.gov.uk/kb5/suffolk/infolink/advice.page?id=Nh2oJw7Qq4I 

Telephone contact: 0345 600 2090

Our opening times are Monday to Friday 8am – 7.30pm for consultation or advice.