The Samaritans of Bury St Edmunds and West Suffolk:
Set up in 1972, Bury St Edmunds & West Suffolk Samaritans have been supporting our local community for over 40 years. There are 109 volunteers in our branch who provide a telephone and email listening service every day of the week, including some whole nights.
They carry out a number of outreach activities to help reach people and groups who may be at increased risk of suicide and to engage with the wider public in other ways. We are always looking for support locally so that we can be there, providing a safe place for people to be themselves and talk to us off the record about whatever is getting to them.
Local telephone contact: 01284 750 000
National telephone contact: 116 123 (this number is free to call)
Bury St Edmunds branch:
Samaritans Bury St Edmunds
5 Northgate Business Park
Bury St Edmunds
Bury St Edmunds Women's Aid:
Bury St Edmunds Women's Aid Centre (the Refuge) was established in 1974 to provide safety and support for women and children experiencing Domestic Abuse. The Refuge has living accommodation for up to 23 bed spaces and offers temporary accommodation in a safe and supportive refuge where women and their children can recover from the traumatic effects of domestic violence and make informed choices. They also offer a range of community services, courses and counselling to support women to rebuild their lives after abuse.
Telephone contact: 01284 753085
Bury St Edmunds Women's Aid Centre Ltd
PO Box No. 715
Bury St Edmunds
The refuge address is hidden from public for safety and security purposes.
The Source website is designed for young people in Suffolk aged 11-19 (and up to 25 for those with additional needs) to access information and advice on issues they may face in their everyday lives. They offer a wide range of information on issues such as learning, career options and training (including live apprenticeships), writing a CV, health and wellbeing, relationships, keeping safe online, housing, money, and much more.
Phone number: 0800 085 4448
Victim Support is an independent charity that aims to help victims cope and recover from the effects of crime. They offer emotional support, information about the police and criminal justice system, practical support, help with claiming criminal injuries and specialist services such as Restorative Justice. Our services are free and available to everyone, whether or not the crime has been reported and regardless of when it happened.
Website: Victim Support
Telephone contact: 0300 3030 165 (open Mon – Fri 10.30 – 6.30 and Sat 10.00 – 4.00)
Green Light Trust:
Green Light Trust is a Woodland Environmental, Conservation, Education Charity that offers programmes for people with special needs, mental health problems, low self esteem and confidence, marginalised and vulnerable people, and people recovering from substance abuse. Bringing people and nature together. The Green Light Trust also runs Forest School training, and ECOS (Environmental curriculum on site) within schools.
Website: Green Light Trust
Telephone: 01284 830829
Green Light Trust
Bury St Edmunds
Turning Point Suffolk:
Turning Point Suffolk is the integrated drug and alcohol service for Suffolk we work with anyone affected by their own or someone else’s substance misuse then we are here to support you. They have adult service hubs based in Ipswich Bury St Edmunds and Lowestoft as well as a number of satellites across the county to make access to our service as easy as possible. They offer one to one key work sessions to create an individual care plan, support change and motivate as well as sign post to other support agencies such as housing.
Telephone: 0300 123 0872
Suffolk Lives Matter:
Health and wellbeing partners in Suffolk have come together aiming to reduce the number of suicides in Suffolk with the launch of Suffolk Lives Matter: A Suicide Prevention Strategy. While no single organisation is responsible for preventing suicide, a range of professionals from the voluntary and charity sector, clinical commissioning groups, local councils, police, HealthWatch Suffolk, coroner’s office and mental health services all play a crucial role. Suffolk County Council is leading a new, joint plan to bring together all of these organisations to work towards the overall vision of reducing suicide, making this a priority for health and wellbeing in Suffolk.
Follow the website to links of local support services available and more information about the Strategy.
NFST Recovery College:
The Recovery College was set up in order to empower people with mental health problems so that they can become experts in their own recovery. The College provides a range of courses and workshops to service users, carers and members of staff to develop their skills, understand mental health, identify goals and support their access to opportunities. All courses are designed to help contribute to wellbeing and recovery, not only do they help with different aspects of mental health and wellbeing, but can also help with life after illness and peer working.
Telephone: 01449 745297 or 01449 745299
Norfolk and Suffolk NHS Foundation Trust
Station Road East
Care for the Family:
Care for the Family specialises in parental, marriage and bereavement support. They understand that parents need as much support as possible because raising a child can be physically and emotionally demanding, this is why they offer advice on topics such as new parenting, parenting a child with additional needs, and also topics such as adoption and fostering. Care for the Family also provides tips to maintain a healthy marriage as they recognise the importance relationships hold upon mental wellbeing. Furthermore, they want to help those who are living with loss to discover hope for the future, and the strength to rebuild their lives and the lives of their families. Bereavement is always extremely difficult so they aim to assist anyone who is experiencing it or affected by it.
Telephone: 029 2081 0800
Wellbeing offers a self-referral service for anyone over the age of 16. They aim to reduce the onset of mental ill health, prevent deterioration and promote recovery by offering a range of flexible services tailored to meet your specific needs. Their services, provided in community settings throughout the region, include a wide range of workshops and courses, talking therapies, including counselling and cognitive behavioural therapy, and access to social networks.
Telephone: 0300 123 1781
43 Handford Road
Suffolk Family Carers:
Suffolk Family Carers have been raising awareness of family carer issues with their partners in health and social care, ultimately seeking to minimise the hardships, difficulties and other challenges family carers face, to raise awareness of family carers and ensure their voices are heard throughout Suffolk. They also provide information, advice and guidance to family carers of all ages across Suffolk to help them get the support they need to live fuller lives. A range of services are offered by them in order to support adult, young and young adult carers and a mobile 'carer's bus' which visits rural locations to provide information and advice to those who are isolated due to their caring role.
Telephone: 01473 835477
FamilyCarersNet is a community for carers. It’s created by carers who know and understand what life is like, the challenges faced, the ups and downs, stresses and strains – the life of a carer can be tough and hard going. They are here to offer direct support, information and advice, through knowledge and expertise as well as Counsellors, GPs, Health Professionals, Carer Advisors and lots of other Carers.
Telephone: 01284 333034
Rural Coffee Caravan:
The Rural Coffee Caravan (known as ‘the Coffee Caravan’) exists to help rurally isolated people in Suffolk access services and information to improve their lives, health and wellbeing, and to bring people together, empowering and strengthening rural communities. They work to alleviate loneliness and social isolation by providing occasions that engender conversations, leading to people feeling more a part of their community. The service is free and accessible to everyone.